Client: Xpreso
Sector: Logistics tech
When: 2016
Services: Multi-stakeholder platform development
Xpreso is an award winning tech start-up, with investors that include Mastercard and Enterprise Ireland. Xpreso's mission is to eliminate the “Sorry We Missed You” card that shoppers all-to-often receive when they are not at home when the courier calls with their online purchase.
of shoppers abort their online purchase due to parcel delivery related issues
of courier deliveries fail, resulting in €1 billion cost in the UK alone
Xpreso were seeking to address:
Unique to the market and a step-change from legacy technology, the Xpreso cloud-based SaaS solution provides consumers with parcel delivery status notifications, and a precise delivery window that narrows as the delivery driver approaches. Consumers may track their driver in the Xpreso app and may re-direct their parcel to a neighbour, parcel locker/shop or request that the parcel is left in a safe place. Consumers may also pay in-app for items such as customs and VAT. Furthermore, returns are managed through the app.
Using the Xpreso solution, e-retailers may track their deliveries, whilst delivery drivers have a digitised run-sheet, turn-by-turn directions and the ability to more efficiently manage parcel collections.
All parties in the value chain benefit – shoppers are happier, e-retailers sell more, delivery companies experience reduced costs and delivery drivers deliver more.
parcels processed per day
This Xpreso solution has been deployed by customers that include Ireland's largest independent delivery company, Nightline, and by leading global courier firm UPS.
