Marketplace

Business-Aligned Platform Engineering

Gudog

Scaling a trusted marketplace into a pan-European platform

Scaling a trusted marketplace into a pan-European platform

Scaling a trusted marketplace into a pan-European platform

Gudog is a trusted pet services marketplace connecting dog owners with sitters, walkers and care providers across multiple markets.

Proof point

Built a scalable two-sided marketplace platform supporting growth and operational reliability.

Gudog logo

Complexity

Two-sided marketplace

Booking and payments workflows

Multi-market platform growth

Capabilities

Business-Aligned Platform Engineering

Delivery Governance & Capability Support

Systems Integration & Data Architecture

Problems addressed

Marketplace scale

Booking process automation

Operational foundations for growth

Impact

98%

manual booking reduction

The situation

Gudog is a trusted pet services marketplace connecting dog owners with sitters, walkers and care providers across multiple markets.

Threadable designed and built a scalable marketplace platform to support Gudog’s rapid commercial growth, establishing the architecture, payments and operational workflows required to operate reliably across multiple markets.

What made the work complex

01

Two-sided marketplace

This added operational or technical complexity that shaped how Threadable approached the work for Gudog.

02

Booking and payments workflows

This added operational or technical complexity that shaped how Threadable approached the work for Gudog.

03

Multi-market platform growth

This added operational or technical complexity that shaped how Threadable approached the work for Gudog.

Threadable’s role

Platform engineering

Designed and built platform capability around the organisation’s real workflows, users and operating constraints.

Delivery governance

Strengthened delivery cadence, release confidence and internal capability.

Systems and data integration

Connected systems and data flows so teams could operate from more reliable information.

How the work came together

Pressure

Marketplace scale; Booking process automation; Operational foundations for growth

Threadable role

Threadable applied Business-Aligned Platform Engineering; Delivery Governance & Capability Support; Systems Integration & Data Architecture to address the operating problem.

Resulting capability

Built a scalable two-sided marketplace platform supporting growth and operational reliability.

Outcomes and impact

Threadable designed and built a scalable marketplace platform to support Gudog’s rapid commercial growth, establishing the architecture, payments and operational workflows required to operate reliably across multiple markets.

Workflows became better supported

The platform was shaped around real operating patterns rather than generic assumptions.

Operational visibility improved

Teams and leaders gained clearer visibility into the workflows, systems or decisions involved.

Change became easier

The resulting platform foundations were easier to evolve as the organisation changed.

Efficiency

98%

manual booking reduction

Efficiency

80%

booking time reduction

Other

10x

booking increase

Client perspective

The level of service was just far beyond what we could find anywhere else and gave us the ability to scale up the product side of our business really quick.

Timothy McElroy

CEO, Gudog

What mattered

Project context

Gudog, founded by brothers James and Timothy McElroy, connects dog owners with trusted sitters. After securing Venture Capital funding in 2017, they sought to scale beyond Ireland. Their investors recommended Threadable for its expertise in enterprise solutions.

Building an Integrated Platform

Using its structured delivery model approach, Threadable developed a scalable, automated platform, on AWS infrastructure, including: • Web & Mobile Apps: Unified experience across Web, Android, and iOS. • Back-End System & Booking Engine: Efficiently managing bookings and user interactions. • Data Migration & Security Standards: Seamless transition from the old platform with robust security. • Acquisition Integration Strategy: Guidance on absorbing new platforms during expansion.

Strategy & Impact

Beyond technology, Threadable helped structure Gudog’s operations, implementing: • Agile Development & CI/CD: Enabling daily feature deployments. • Security & Governance Best Practices: Ensuring compliance and data protection. • Team Development: Equipping Gudog with scalable tech capabilities. Threadable’s partnership enabled Gudog’s successful international expansion, delivering a powerful, sustainable platform and a roadmap for long-term growth.

Capabilities used

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Do you recognise a similar problem?

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