Logistics
Business-Aligned Platform Engineering
Xpreso
Xpreso is a SaaS platform for last-mile delivery, helping logistics providers improve delivery accuracy, customer experience and operational efficiency.
Proof point
Co-delivered a SaaS platform supporting complex last-mile logistics operations.
Complexity
Last-mile logistics workflows
SaaS delivery platform
Real-time tracking and operational coordination
Capabilities
Business-Aligned Platform Engineering
Delivery Governance & Capability Support
Systems Integration & Data Architecture
Problems addressed
Last-mile delivery complexity
Real-time tracking and workflow support
Co-delivery with internal engineering team
Impact
3x
faster sprint velocity
The situation
Xpreso is a SaaS platform for last-mile delivery, helping logistics providers improve delivery accuracy, customer experience and operational efficiency.
Threadable worked alongside the Xpreso engineering team to deliver and evolve a SaaS platform addressing last-mile delivery challenges, supporting improved delivery accuracy, customer experience and operational efficiency.
What made the work complex
01
Last-mile logistics workflows
This added operational or technical complexity that shaped how Threadable approached the work for Xpreso.
02
SaaS delivery platform
This added operational or technical complexity that shaped how Threadable approached the work for Xpreso.
03
Real-time tracking and operational coordination
This added operational or technical complexity that shaped how Threadable approached the work for Xpreso.
Threadable’s role
Platform engineering
Designed and built platform capability around the organisation’s real workflows, users and operating constraints.
Delivery governance
Strengthened delivery cadence, release confidence and internal capability.
Systems and data integration
Connected systems and data flows so teams could operate from more reliable information.
How the work came together
Pressure
Last-mile delivery complexity; Real-time tracking and workflow support; Co-delivery with internal engineering team
Threadable role
Threadable applied Business-Aligned Platform Engineering; Delivery Governance & Capability Support; Systems Integration & Data Architecture to address the operating problem.
Resulting capability
Co-delivered a SaaS platform supporting complex last-mile logistics operations.
Outcomes and impact
Threadable worked alongside the Xpreso engineering team to deliver and evolve a SaaS platform addressing last-mile delivery challenges, supporting improved delivery accuracy, customer experience and operational efficiency.
Workflows became better supported
The platform was shaped around real operating patterns rather than generic assumptions.
Operational visibility improved
Teams and leaders gained clearer visibility into the workflows, systems or decisions involved.
Change became easier
The resulting platform foundations were easier to evolve as the organisation changed.
Efficiency
3x
faster sprint velocity
Scale
5+
logistics integrations
Client perspective
Threadable integrated effortlessly with our internal team. Their developers contributed immediately and consistently delivered high-quality code across every sprint. They helped us scale both our platform and our product maturity during a critical stage of growth.
Simon Pleass
Co-Founder & CEO, Xpreso
What mattered
Challenge
Xpreso set out to transform last-mile delivery by giving consumers real-time visibility and control over package drop-offs — a vision ahead of its time. As the platform gained traction with major retailers and logistics providers, Xpreso needed to accelerate product development while maintaining system resilience and UX quality. With an ambitious roadmap and growing customer expectations, the in-house team required external engineering support that could integrate seamlessly, contribute at speed, and help scale the solution from startup prototype to enterprise-grade product.
Solution
Threadable embedded a team of senior engineers within Xpreso’s fast-paced development environment, working shoulder-to-shoulder with product owners, designers, and internal devs to deliver critical system components. Key focus areas included real-time event handling for package tracking, customer communication tools (like live ETA updates and rescheduling options), and API integrations with logistics partners. Threadable developers worked across the stack, contributing to both the back-end services and the mobile-ready user interface. The agile partnership enabled rapid sprint cycles and continuous delivery, with Threadable bringing technical leadership and delivery discipline to high-pressure release timelines.
Results
• Faster delivery of product milestones in line with partner integration deadlines • Robust, scalable platform enhancements to support high concurrency • Improved UX through real-time delivery visibility and rescheduling options • Successful pilot deployments with major e-commerce and logistics brands • Trusted engineering partnership that allowed Xpreso to focus on growth and customer onboarding
Capabilities used
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Do you recognise a similar problem?
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