Delivering a Robust & Scalable Solution

Threadable worked closely with Turn2Me’s team to implement key services, including:

• Monitoring, Support & Maintenance:
  • Implemented real-time monitoring to ensure platform uptime and performance.
  • Regular updates and feature enhancements based on user feedback.
  • Immediate technical support to minimise downtime and disruptions.

• Disaster Recovery & Security:
  • Designed a comprehensive disaster recovery plan to protect against outages, data loss, and cyber threats.
  • Regular backups, failover systems, and simulations to ensure operational resilience.
  • Enhanced security frameworks to safeguard user data and privacy.

• Business Continuity & Strategic Growth:
  • Developed a business continuity strategy to maintain service availability under all conditions.
  • Conducted risk assessments, contingency planning, and regular stress testing.
  • Ensured scalability, enabling Turn2Me to expand its reach and impact.

Outcomes & Impact

Through Threadable’s managed service and strategic approach, Turn2Me achieved:

• Improved Reliability: Enhanced platform stability, using GCP infrastructure, with fewer disruptions and faster issue resolution.
• Enhanced Security: Strengthened data protection and cyber resilience.
• Uninterrupted Access: Ensured continuous availability of mental health support, even during crises.
• Scalability & Growth: Enabled expansion to support a growing user base effectively.

Conclusion

Threadable’s Software Factory methodology and managed service have empowered Turn2Me to deliver reliable, secure, and scalable mental health support. This collaboration highlights the critical role of technology in making mental health services more accessible and resilient, ensuring Turn2Me can continue its vital mission to support individuals in need.