Accessibility & Inclusion

Business-Aligned Platform Engineering

Mobility Mojo

Engineering an accessibility-led, multi-tenant platform

Engineering an accessibility-led, multi-tenant platform

Engineering an accessibility-led, multi-tenant platform

Mobility Mojo helps organisations assess, improve and communicate accessibility across physical and digital environments.

Proof point

Supported accessibility-led platform capability and WCAG compliance for an inclusion-focused SaaS business.

Mobility Mojo logo

Complexity

WCAG 2.2 accessibility

Multi-tenant SaaS capability

Enterprise and public sector accessibility requirements

Capabilities

Business-Aligned Platform Engineering

Delivery Governance & Capability Support

Problems addressed

Accessibility compliance

Inclusive user journeys

Multi-tenant platform capability

Impact

WCAG 2.2

compliance

The situation

Mobility Mojo helps organisations assess, improve and communicate accessibility across physical and digital environments.

Threadable supported Mobility Mojo with accessibility-led platform work, including WCAG compliance, multi-tenant architecture and web application capability for organisations adopting accessibility assessment tools at scale.

What made the work complex

01

WCAG 2.2 accessibility

This added operational or technical complexity that shaped how Threadable approached the work for Mobility Mojo.

02

Multi-tenant SaaS capability

This added operational or technical complexity that shaped how Threadable approached the work for Mobility Mojo.

03

Enterprise and public sector accessibility requirements

This required careful alignment with core enterprise systems and operational data rather than treating the platform as a standalone build.

Threadable’s role

Platform engineering

Designed and built platform capability around the organisation’s real workflows, users and operating constraints.

Delivery governance

Strengthened delivery cadence, release confidence and internal capability.

How the work came together

Pressure

Accessibility compliance; Inclusive user journeys; Multi-tenant platform capability

Threadable role

Threadable applied Business-Aligned Platform Engineering; Delivery Governance & Capability Support to address the operating problem.

Resulting capability

Supported accessibility-led platform capability and WCAG compliance for an inclusion-focused SaaS business.

Outcomes and impact

Threadable supported Mobility Mojo with accessibility-led platform work, including WCAG compliance, multi-tenant architecture and web application capability for organisations adopting accessibility assessment tools at scale.

Workflows became better supported

The platform was shaped around real operating patterns rather than generic assumptions.

Operational visibility improved

Teams and leaders gained clearer visibility into the workflows, systems or decisions involved.

Change became easier

The resulting platform foundations were easier to evolve as the organisation changed.

Result

WCAG 2.2

compliance

Market context

More than one billion people worldwide live with some form of disability, making accessibility a material consideration for digital and physical services.

Client perspective

Threadable has been an outstanding partner in helping us enhance the accessibility of our digital experiences. Their strategic approach, technical expertise, and commitment to inclusive design have been invaluable in ensuring our Evaluation Journey meet the highest accessibility standards

Stephen Cluskey

CEO, Mobility Mojo

What mattered

Introduction

Mobility Mojo partnered with Threadable to enhance digital accessibility across key touchpoints. This included an accessibility audit of the “Evaluation Journey” and the development of a lightweight, accessible HTML popup. Threadable’s strategic expertise, structured delivery model methodology, and AWS infrastructure ensured both projects were executed efficiently, aligning with WCAG 2.2 and WCAG AA standards.

Project Scope & Approach

1. Accessibility Audit of the Evaluation Journey Threadable conducted a detailed WCAG 2.2 audit of Mobility Mojo’s “Evaluation Journey” across mobile and desktop platforms. The assessment identified potential accessibility barriers in readability, navigation, and assistive technology compatibility. Deliverables: • Compliance Report: A Word document detailing accessibility issues and actionable recommendations. • InVision Whiteboard Map: A visual representation of the evaluation journey with annotated screenshots. • Summary & Next Steps: A roadmap for implementation. Threadable’s structured delivery model methodology ensured an agile, collaborative process, while AWS infrastructure provided secure data handling and scalability. 2. Development of an Accessible HTML Popup Threadable also developed a lightweight HTML popup to showcase the accessibility of client environments, such as offices and facilities. The goal was to enhance user experience and compliance with WCAG AA standards. Design & Discovery • A UX design and discovery phase included workshops and prototype testing to ensure an intuitive and visually appealing design. • One iteration of the design was costed to maintain efficiency. Development • The popup was built using React and Gatsby, ensuring optimal performance, scalability, and responsiveness. • Accessibility features were prioritised, ensuring seamless navigation for users with disabilities. Testing & Deployment • Comprehensive functionality, compatibility, and accessibility testing was conducted. • Three deployment options were implemented: Hosting the popup code on a client’s site. Providing a zipped HTML package for direct embedding. Enabling direct linking to the popup in a browser window. • Hosting the popup code on a client’s site. • Providing a zipped HTML package for direct embedding. • Enabling direct linking to the popup in a browser window.

Key Outcomes

• Evaluation Journey Audit: Identified accessibility barriers and provided actionable insights for improvement. • HTML Popup Development: Created a scalable, responsive, and fully accessible feature. • Seamless Deployment: Offered multiple integration methods for client flexibility. • Strategic Roadmap: Clear next steps for implementation and ongoing improvements.

Conclusion

Threadable’s expertise in strategy, design, and development ensured Mobility Mojo’s platforms met high accessibility standards while enhancing user experience. By leveraging agile methodologies and AWS infrastructure, Threadable delivered a scalable and impactful solution.

Capabilities used

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