Health
Recovery & Risk Control
Pharmapod
Pharmapod is a regulated healthcare SaaS platform helping hospitals, care homes and pharmacies reduce patient risk and improve medication safety.
Proof point
Supported a regulated healthcare SaaS platform through rebuild, delivery governance and international scale.
Complexity
Regulated healthcare SaaS
Medication safety data
International deployment
Capabilities
Business-Aligned Platform Engineering
Delivery Governance & Capability Support
Recovery & Risk Control
Systems & AI Readiness Assessment
Problems addressed
Platform rebuild and scale
Delivery governance
Regulated healthcare workflows
Impact
x20
customer acquisition growth
The situation
Pharmapod is a regulated healthcare SaaS platform helping hospitals, care homes and pharmacies reduce patient risk and improve medication safety.
Threadable supported Pharmapod through a critical phase of platform and delivery transformation, strengthening architecture, governance and delivery capability as the business scaled internationally.
What made the work complex
01
Regulated healthcare SaaS
The environment required careful handling of regulated workflows, sensitive data and operational reliability.
02
Medication safety data
This added operational or technical complexity that shaped how Threadable approached the work for Pharmapod.
03
International deployment
The platform needed to support growth across markets without losing operational consistency.
Threadable’s role
Platform transformation
Supported the evolution of a regulated healthcare SaaS platform.
Recovery and scale
Helped stabilise delivery and strengthen capability during international growth.
Governance
Strengthened architecture, delivery governance and operational control.
Healthcare SaaS expertise
Supported medication safety workflows in regulated healthcare environments.
How the work came together
Pressure
A regulated healthcare SaaS platform needed stabilisation, governance and capability to support international scale.
Threadable role
Threadable supported platform transformation, delivery governance and capability improvement.
Resulting capability
Pharmapod gained a stronger platform and delivery model for regulated international growth.
Outcomes and impact
Threadable supported Pharmapod through a critical phase of platform and delivery transformation, strengthening architecture, governance and delivery capability as the business scaled internationally.
Platform stability improved
Threadable supported the platform through transformation and international scale.
Delivery governance strengthened
Clearer delivery practices supported a regulated healthcare SaaS environment.
Capability improved
The organisation was better equipped to support ongoing product and platform evolution.
Result
x20
customer acquisition growth
Result
10k+
pharmacist users acquired
Result
#1
solution provider in key markets
Client perspective
We have become a go-to place for data. Prior to our platform being developed, a lot of knowledge gained about medication errors would often stay locked within individual care settings... Now, though, healthcare professionals have a way to share information and better monitor risks in a way that also greatly improves transparency. Threadable have been and continue to be a valuable contributor to our ongoing success.
Leonora O’Brien
CEO, Pharmapod
What mattered
Project context
Pharmapod is an award-winning patient safety platform trusted by hospitals, care homes, and pharmacies internationally to improve clinical outcomes by streamlining operational processes, enhancing visibility of risks, and reducing medication incidents. Since 2015, Threadable has been instrumental in Pharmapod’s growth, transforming an initial initial product into a scalable, enterprise-grade solution adopted by leading healthcare providers worldwide. Threadable's strategic partnership and robust software development methodology ultimately positioned Pharmapod as a market leader, leading to its successful acquisition by Toronto-based Think Research.
Building a Scalable and Integrated Solution
Threadable leveraged its structured structured delivery model methodology to guide Pharmapod’s development journey through a clearly defined three-phase process:
Tactical Phase (First 3 Months)
• Fully re-architected and rebuilt the initial initial product into a scalable, secure enterprise platform. • Seamlessly migrated all existing customers onto the new platform, quickly onboarding the backlog of new users.
Strategic Phase (Parallel Development)
• Conducted extensive customer and market research, complemented by detailed competitor analysis. • Defined a market-driven strategy and implemented a tiered service model catering to individual providers, small chains, and large-scale enterprise organisations. • Ensured rigorous compliance with reporting standards and information governance frameworks mandated by national health regulators.
Expansion Phase
• Successfully launched the Pharmapod Global Reporting and Learning System within just nine months of development commencement. • Delivered several innovative modules, including: Integration with national and international medication databases. Advanced clinical environment risk profiling tools. Revenue-generating commercial clinical services designed to support Pharmapod’s customers' operational goals. • Integration with national and international medication databases. • Advanced clinical environment risk profiling tools. • Revenue-generating commercial clinical services designed to support Pharmapod’s customers' operational goals.
Capabilities used
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